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Top10 FAQ

  1. What does "Trade flow is busy" mean?
  2. Why does the "Not enough money" message appear when I try to open a position?
  3. How to calculate the cost of one point?
  4. Why do I need a demo-account?
  5. Where can I find the list of trading instrument and spread values for them?
  6. Why was the order closed without my participation?
  7. Why was the position closed at the price, which was not on the chart?
  8. Why was the order executed not at the declared price?
  9. How the margin is calculated?
  10. Is it possible to change the base currency or the type of my account?
  11. What do I do if the charts say "Pending updates"?
  12. Why does MetaTrader4/5 terminal say "No connection" when I try to connect to the server?
  13. What do I do if MetaTrader4/5 says "Invalid account"?
  14. What is the minimum deposit?

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