Top10 FAQ

  1. What does "Trade flow is busy" mean?
  2. Why does the "Not enough money" message appear when I try to open a position?
  3. How is the cost of one point calculated?
  4. Why do I need a demo account?
  5. Where can I find the list of trading instruments and the relating spread values?
  6. Why was the order closed without any actions on my part?
  7. Why was my position closed at the price that was not on the chart?
  8. Why wasn't my order executed at the declared price?
  9. How can I calculate the margin?
  10. Is it possible to change the base currency or the type of my account?
  11. What do I do when the charts freeze and "Pending updates" is displayed?
  12. Why does the MetaTrader4/5 terminal state "No connection" when I try to connect to the server?
  13. What do I do if MetaTrader4/5 displays "Invalid account"?
  14. What is the minimum deposit at RoboMarkets?

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