No. If you require an account in another currency, you need to open a new account.
Fund withdrawals from your accounts are protected through various verification methods. Amongst these:
These methods are implemented to maximise the security of withdrawal operations in your Members Area.
Go to the "Change Leverage" page in your Members Area.
Here, you can adjust (reduce or increase) the leverage for your active account (shown in the right panel of the Members Area).
Go to the "Change Password” page of your Members Area.
Here, you can choose a new password for your account. To be able to use your new password, you will have to confirm it by using the confirmation code you received in your e-mail.
Go to the "Change the Members Area password" page of your Members Area.
Here, you will need to enter your existing Members Area password to choose a new one. This operation should be confirmed by using the code you received in your e-mail.
You can change your e-mail address at any time on the "My profile" page of your Members Area.
However, if you notice an error in your First or Family name or in your phone number, you need to contact our Live Support to make the corrections.
To change the mobile phone number, you have to contact our Live Support.
You can change your e-mail address at any time on the "My profile" page of your Members Area.
Your e-mail address serves as a login to your Members Area. An e-mail confirmation is required to provide additional security to your personal data and funds.
The e-mail confirmation is also part of the client verfication process.
Yes. To register a Members Area for a legal entity:
1. Register a Members Area using the personal information of the person who controls the account.
2. Send copies of all the required documents to info@robomarkets.com.
List of the documents required from a legal entity:
Please note that:
In case Members Area is registered to a natural person and the account attached to this Members Area was earlier deposited by the natural person, this account can not acquire "Corporate account" status. Please register a new Members Area to a legal entity and send a request from it.
In the case when the direct/immediate and principal shareholder is another legal entity, the Company needs to verify the ownership structure and the identity of the natural persons who are the beneficial owners and/or control the other legal entity on the basis of the above stated documents.
All documents, together with originals, must include a translation into English, signed and stamped by a notary.
You can register a Members Area by filling up a registration form, which you can access via this link.
Members Area is a client's personal space on RoboMarkets website. It enables you to:
Go to the "Subscription to push notifications" page of your Members Area.
Here, you can choose to switch the push notifications sent to the MetaTrader 5 MetaQuotes mobile application on or off.
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