WebTrader / MobileTrader

1. How do I login to WebTrader platform?

   To login to the web-terminal, follow the link webtrader.robomarkets.com and then enter into special fields the e-mail address and the password specified during the registration of your Live Account.

   To open the desired account in the trading terminal, you have to choose this account from the list in the top left corner by clicking it with the mouse, and then enter your trading password.

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2. Which account types are available in WebTrader terminal?

   The platform supports all types of MetaTrader4-based trading accounts, including real, and demo accounts.

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3. Can I use Expert Advisors for trading in WebTrader terminal?

   There is no such opportunity now.

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4. How can I load the quotes history?

   The quotes history for each instrument is loaded when you scroll the trade chart to the left, to earlier dates. You can download the complete history stored on the Company’s server.

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5. Why isn’t the information about my open positions displayed?

   You need to "lift" the panel with the account information. To do that, click the icon with two parallel lines above the chart and hold it.

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6. What information can I view without closing the terminal window?

   You can do the following without closing WebTrader RoboForex terminal window:

   1. Deposit funds to your active account ("Account" menu, "Funds" sub-menu).
   2. View the Company’s news ("Info" menu, "Company’s news" page).
   3. Read analytical reviews from the Company’s leading experts ("Info" menu, "Forex technical analysis & forecasts" page).
   4. Explore Economic calendar ("Info" menu, "Economic calendar" page).

   In addition to that, we offer all beginner traders a special tour describing the platform and teaching how to trade on Forex using WebTrader.

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7. I can’t find MobileTrader application in App Store

   MobileTrader application is available for the following countries: Austria, Belarus, Brazil, Brunei Darussalam, Bulgaria, China, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, India, Indonesia, Ireland, Italy, Jamaica, Kazakhstan, Latvia, Lebanon, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Moldova, Netherlands, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Africa, Spain, St. Vincent and The Grenadines, Sweden, Switzerland, Taiwan, Thailand, Ukraine, United Arab Emirates, United Kingdom, Uzbekistan.

   If you live in the country that is not on this list, you may change the country name in your App Store account to one of the names listed above or use WebTrader mobile version (open https://webtrader.markets.com in your mobile device browser).

   You can also trade through MetaTrader 4 mobile application from MetaQuotes under iOS.

   There are no country limitations for MobileTrader in Google Play (Android).

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